Reference

Terms and Conditions That Govern Your jiobet Account

These terms set out what you agree to when you open and use a jiobet account — covering deposits, withdrawals, account conduct, and how we handle disputes.

Account eligibility rulesbKash, Nagad, Rocket payment termsWithdrawal and verification conditionsAccount suspension and closureGoverning dispute process
jiobet Terms and Conditions That Govern Your jiobet Account
TERMS CONTACT PATHS

Reach Us About These Terms

Live Chat Open the chat widget from any page inside your account. Our team can clarify specific clauses, explain account actions taken, or log a formal terms query on your behalf.
Email Support Send a written query to our support address shown in your account settings. Email is the right channel for dispute submissions or requests for a written explanation of any account decision.
Account Help Centre The Help Centre inside your account covers the most common terms questions — wallet verification, account suspension reasons, and how the withdrawal name-match process works.
HOW WE OPERATE

How jiobet Applies These Terms in Practice

Account Security

Your account is protected by an OTP step at login. We do not store your bKash, Nagad, or Rocket PIN — payment authentication happens entirely within your wallet app.

Data Handling

We collect only the account information needed to verify identity and process withdrawals. Your data is not sold to third parties and is held only as long as your account remains active or as required by applicable rules.

Dispute Process

If you disagree with an account action — a declined withdrawal, a suspended session, or a payment mismatch — raise it via email with your transaction reference. We log every dispute and respond in writing.

Term Updates

We update these terms when our processes or applicable rules change. Notice goes to your registered contact before changes take effect. You can request a summary of what changed by contacting support.

Common Questions About These Terms

These are the questions we hear most often about how these terms apply to your account. If your question is not covered here, contact support through live chat or email.

No. You accept the terms once when you open your account. If we update the terms, we notify you and ask for confirmation before the changes take effect on your account.

No. Deposits must come from a wallet registered in your own name. Using a third-party bKash, Nagad, or Rocket account violates these terms and may result in your account being suspended.

Duplicate accounts are not allowed. If we detect more than one account linked to the same person, both accounts may be suspended and any pending withdrawals held for review.

Email our support team with your transaction reference number and a description of the issue. We log all disputes formally and respond with a written explanation of the decision.

Access to jiobet depends on your local law and eligible region. These terms apply to eligible accounts, but it is your responsibility to confirm that access is permitted under the law where you are.

We retain account data only for as long as required by applicable rules after closure. You can request details about your data by contacting support through your registered email address.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.