What We Collect and Why It Matters
We collect the information you give us when you register — your name, email address, phone number and date of birth. When you make a deposit or withdrawal using bKash, Nagad or Rocket, we also record the transaction reference and wallet number associated with that payment.
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This is necessary to process your funds and verify account ownership. We collect device and browser data automatically when you access our platform from any mobile or desktop connection. That includes your IP address, session timestamps and the pages you visit inside your account. We use
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this to detect unusual login activity and keep your account safe. We do not sell your personal data to advertising networks or unrelated third parties. Data may be shared with payment processors — such as the services that operate bKash, Nagad and Rocket transfers — strictly
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to complete your transactions. We may also share data where required by applicable law in the jurisdictions where we operate. Your data is held only as long as your account remains active or as required by the legal obligations we are subject to. Once your account
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is closed and the retention period ends, we remove your identifiable records from our systems. Whether this policy applies to you depends on your local law and the eligible regions we serve.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.